Mission, Vision, Purpose

Wise-Sync is dedicated to providing MSPs with a detailed-focused integration between ConnectWise and Cloud Accounting packages, Xero and QuickBooks online. We also aim to provide an efficient, easy-to-use, one-stop payment solution through Wise-Pay.

Wise-Sync aims to achieve a high degree of customer satisfaction and user experience, which we strive to do via our 24/5 support system and our knowledge base articles. We believe every partner should be equipped with all the available resources to overcome any sync or payment issues.

We do this to help businesses achieve greater financial visibility, save time and money, while reducing their AR cycle through cloud-based platforms and innovative sync and payment solutions.

 

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Create

We encourage our Ninjas to be creative - testing theories and inspiring each other.

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Communicate

Communication is key to a successful team. We live off bouncing ideas off each other!

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Innovate

We are always looking for ways to improve. We value your thoughts and hard work.

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Play

Our Ninjas love to work and play hard! We encourage a work/life balance.

Featured Position

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Product Specialist (Testing and Documentation)

Wise-Sync

  • Melbourne, Victoria, Australia
  • Negotiable
  • Applications close 29 January 2019


The Product Specialist (Testing and Product Documentation) is an essential part of our Product Team that is responsible for shipping high quality product, that our customers need, at the right time.

Not only responsible for being an expert in our applications, the Product Specialist (Testing and Product Documentation) ensures we’re executing best practice QA methodology and manages practical documentation that is easy to read and follow by both internal and external stakeholders (specifically our product knowledge base).

What we are looking for:

  • 2-5 years (minimum) experience in software development of web applications, in a QA/BA function;
  • A collaborative and accountable mindset to drive customer centricity;
  • An ability to work well in a cross functional environment, with local and remote teams, whilst also confidently working autonomously;
  • Proven versatile technical documentation experience, since you will be writing test plans, knowledge base articles and FAQs, all aimed at different audiences;
  • A keen eye for detail;
  • Proven experience in managing projects;
  • A knack for identifying and calling out issues;
  • Excellent problem solving, strategic thinking and time management skills;
  • Effective communication and presentation skills;


Being a part of the Wise-Sync team does not limit you to your position. As a small company, everyone is encouraged to step out of their comfort zone and help out where and when it’s needed most. If this job resonates with you, please apply today!

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Think you got what it takes to be a Wise-Sync Ninja? Send us your details!

Marketing Coordinator
Marketing Coordinator
Wise-Sync
  • Melbourne, Victoria, Australia
  • Negotiable
  • Applications close 30 December 2018

The Wise-Sync Marketing Coordinator will be responsible for the creation of the marketing collateral, including design, delivery and execution of marketing initiatives. Included in the areas of accountability will be the Event and Product Engagement which will ensure consistency of message and execution of strategy right through the buyers journey.

The Marketing Coordinator will report to the Marketing Manager, and will be responsible for the coordination and execution of the marketing initiatives, including Wise-Sync products and Events, ensuring the full capabilities of the product are reached.

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Support Associate
Support Associate
Wise-Sync
  • Manila, Philippines
  • Negotiable
  • Applications close 30 December 2018

Looking for an individual who will be responsible for level 1 support for Wise-Sync and Wise-Pay.

The Support Associate will support tickets/queries from clients; collaborating with the Product and Engineering team and assisting with product testing; provided timely feedback to the Product and Engineering Team/Customer Success Manager of any technical errors; Collaboration with Communications Coordinator for release of new product features/bug fixes and release notes; Monthly reporting to the Director of Operations on Client experience and current issues.

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