Insights

Shared insights & research from our practice and network

August 8, 2019 by Wise-Sync Ninjas
Wise-Sync & Wise-Pay Update | 8 August 2019 Release

A new version 4.6.6 / 1.6.6 for Wise-Sync and Wise-Pay is now available. These product releases include improved performance and communication..

July 25, 2019 by Eve Zaidan
MSP Best Practice: How to Win at Customer Service

Did you know that the biggest "pain point" for Managed Service Providers (MSPs) is in fact, sales and marketing? Earlier this year, Datto released..

July 18, 2019 by Eve Zaidan
Cloud vs. Desktop Accounting: Which Platform Is Better for Me?

It's anticipated that by the year 2023, cloud accounting will reach a colossal market share of $4.25 billion (AB Newswire), whereby companies that..

July 11, 2019 by Eve Zaidan
MSP Best Practice: How to Embrace a Digital Transformation

As digital transformation transpires throughout cross-industry enterprises, technology is used to innovate, disrupt, and solve traditional..

July 2, 2019 by Wise-Sync Ninjas
Wise-Sync & Wise-Pay Update | 2 July 2019 Release

A new version 4.6.5 / 1.6.5 for Wise-Sync and Wise-Pay is now available. This includes enhanced performance improvements, corrections, and newly..

June 27, 2019 by Eve Zaidan
4 Time-Saving Tools Every MSP Can Appreciate

The currency of time is undoubtedly, the most valuable commodity there is. Any Managed Service Provider (MSP) can agree that there simply aren't..

June 20, 2019 by Eve Zaidan
7 Monumental Qualities of a Great Leader

When playing chess, we must understand that the Queen is in fact, the most valuable player; it's not a matter of her power or status, instead it..

June 18, 2019 by Eve Zaidan
MSP Best Practice: 6 Ways to Boost B2B Referrals

If you don't have a referral program, there's something you (really) should know: A staggering 86% of business-to-business (B2B) companies..

June 14, 2019 by Wise-Sync Events
DattoCon19: Say Hello to Our Team in San Diego!

If you're headed to DattoCon19 in San Diego next week, come and say hello to our team! We'd love to meet you. We'll be joining 2,200+ Managed..

June 7, 2019 by Wise-Sync Events
A Sneak Peek into MSPminds: Highlights From London

Whether your business is in its early or final stages, MSPminds is designed to empower you with the cutting-edge knowledge you need to achieve..

June 4, 2019 by Eve Zaidan
How to Improve Staff Retention: 5 Simple Steps You Need to Know

While finding the right talent for your organisation is often a challenging task, knowing how to retain staff can be just as difficult. Regardless..

May 29, 2019 by Eve Zaidan
The MSP 501 Ranking List: Calling All MSPs Before 2019 Entries Close!

Ever wondered how you rank against your peers?  Well, now you have the perfect opportunity to find out as Channel Futures presents the annual MSP..