Insights

Shared insights & research from our practice and network

September 26, 2019 by Eve Zaidan
MSP Best Practice: Your Fast Guide to Quarterly Business Reviews

How is your business delivering real customer value? While the importance of retaining staff is heavily reiterated, the importance of retaining..

September 20, 2019 by Eve Zaidan
MSP Best Practice: How to Kickstart Marketing

Ever wondered how prospects are able to find your business? Who is your ideal prospect? And more importantly, are you actually attracting the..

September 18, 2019 by Wise-Sync Ninjas
Wise-Sync & Wise-Pay Update | 16 September 2019

A new version 4.6.8 / 1.6.8 for Wise-Sync and Wise-Pay is now available. These new product releases enable greater invoice handling for Datto..

September 12, 2019 by Eve Zaidan
Congratulations to Our MSP 501 Award-Winning Customers!

Earlier this week, Channel Futures hosted the Annual MSP 501 Gala Awards at the Channel Partners Evolution Conference in Washington DC. To say..

August 28, 2019 by Wise-Sync Ninjas
Wise-Sync & Wise-Pay Update | 28 August 2019

A new version 4.6.7 / 1.6.7 for Wise-Sync and Wise-Pay is now available. These product releases include bug fixes for both the ConnectWise Manage..

August 28, 2019 by Wise-Sync Ninjas
A Special Timeline: Wise-Sync Turns 7!

Hip hip hooray, we're officially seven-years-old! Seven action-packed years later and here we are, bigger, stronger and surely, all the more..

August 15, 2019 by Eve Zaidan
Traditional vs. Digital Payments: Why Do Americans Still Favor Checks?

Despite moving toward a digital transformation, a vast majority of customers in the U.S. are still favoring checks to get paid and make payment -..

August 8, 2019 by Wise-Sync Ninjas
Wise-Sync & Wise-Pay Update | 8 August 2019 Release

A new version 4.6.6 / 1.6.6 for Wise-Sync and Wise-Pay is now available. These product releases include improved performance and communication..

July 25, 2019 by Eve Zaidan
MSP Best Practice: How to Win at Customer Service

Did you know that the biggest "pain point" for Managed Service Providers (MSPs) is in fact, sales and marketing? Earlier this year, Datto released..

July 18, 2019 by Eve Zaidan
Cloud vs. Desktop Accounting: Which Platform Is Better for Me?

It's anticipated that by the year 2023, cloud accounting will reach a colossal market share of $4.25 billion (AB Newswire), whereby companies that..

July 11, 2019 by Eve Zaidan
MSP Best Practice: How to Embrace a Digital Transformation

As digital transformation transpires throughout cross-industry enterprises, technology is used to innovate, disrupt, and solve traditional..

July 2, 2019 by Wise-Sync Ninjas
Wise-Sync & Wise-Pay Update | 2 July 2019 Release

A new version 4.6.5 / 1.6.5 for Wise-Sync and Wise-Pay is now available. This includes enhanced performance improvements, corrections, and newly..