Customer Stories

Classic Evolutions: From Groundhog Day to Banking Happiness

Written by Eve Zaidan | Apr 30, 2021 3:01:29 AM

For Classic Evolutions' CEO, Damian Moscatt, having invoice and payment automation means so much more than banking extra cost-savings; it's being able to finally open "the happiness account."

While work-life balance can look like many things to different people, for Damian, who knows the crucial importance of cash flow, success isn't just being able to bank dollars - it's about adding to the other accounts: health, family, and happiness. For a long time, Damian admits, "the focus was money and everything else suffered as a result," until he discovered the solution stack that forever changed the game. 

Challenge

Classic Evolutions is a Melbourne-based provider of IT support services led by Damian Moscatt, CEO and lead IT Support Specialist. With over 25 years' experience working in the IT industry, Damian is passionate about helping businesses gain confidence in their IT systems. 

While Damian was tied up working 12-14 hours a day without a general ledger or a direct debit system, facing "absolute madness" with clients up to six months behind on invoices costing him out-of-pocket expenses to cover suppliers, he realised he hadn't found a solution to his own problem: Cashflow.

Without invoice and payment automation, Damian was simply "exhausted," he would raise invoices in Datto Autotask PSA, manually check the bank statement at the end of the week, enter which invoices had been paid, then prepare this, along with a bank statement, to give to an accountant.  

Even after doing so, Damian still struggled to track where his business actually stood, lost between extensive paper trails and manual errors, and left doing things the way he'd always done them - stressed, and for hours on-end. 

Solution

It wasn't until last year when COVID-19 hit, that Damian asked his business partner to start "fine-tooth combing" through all of their invoices. Little did he know, they would then spend four-and-a-half hours chasing a trail of payments and invoices for just one customer. It was then, when Damian ultimately realised, "this is just madness."Determined to find a solution, Damian "hunted" for an invoice and payment integration tool to synchronize the information between his PSA (Datto Autotask PSA) to the online accounting package he had hoped to get started with, when he found Wise-Sync and Wise-Pay. As soon as Damian signed up to Wise-Sync and Wise-Pay, he was eager to hit the ground running. Within the first two hours of his expert-led onboarding session with one of our Customer Success Managers, Damian was set up with Xero, thereby establishing a general ledger, Wise-Sync, and Wise-Pay, and after just a "30-minute crash course," Damian felt confident to start his complete synchronisation, which would soon become, the opening of his first-ever "happiness account."

Results

  • Cost-savings of $30,000+ a year  
  • Slashed accounting workload by 80% 
  • Reclaimed me-time with time-savings of 1-2 hours a day
  • Financial visibility inspiring a stronger business approach