Insights

Shared insights & research from our practice and network | News

November 29, 2018 by Wise-Sync Ninjas
Achieving the holy-grail of MSP efficiency with the new Wise-Sync and..

Customers are more well informed and connected than ever before. Their expectations about customer service have rapidly changed and are reflected..

November 29, 2018 by Wise-Sync Ninjas
Media Release: Invarosoft makes it easier for MSP’s to get paid,..

MELBOURNE, Australia, November 28, 2018Invarosoft, the leader in customer experience for MSP’s has announced its strategic partnership with ..

August 5, 2018 by Wise-Sync Ninjas
Wise-Sync Update - New Pricing Released

Wise-Sync has undertaken it's first pricing review since it launched in 2013. With the constant change of  the needs of our business, a pricing..

May 6, 2018 by Paul MacNeill
CRN Impact Award Winners Announced - Congratulations Wise-Sync..

This year's CRN Impact Awards winners were announced at the recent CRN Impact Awards Gala Dinner on the 6th of April, 2018.  We just wanted to..

May 4, 2018 by Wise-Sync Ninjas
Wise-Sync named as a finalist for CRN Impact Awards 2018 (Exporting..

Wise-Sync is proud to have been recognised as a finalist in the CRN Impact awards again in 2018, being nominated for the Exporting Innovation..

March 3, 2018 by Paul MacNeill
Wise-Sync and Wise-Pay Planned Outage: 5th March, 2018 from 05:00am -..

On the 5th of March from 0500 - 0800am Wise-Sync and Wise-Pay will be offline for a planned data migration. During this time no Wise-Sync or..

February 23, 2018 by Paul MacNeill
Post Mortem: ConnectWise Cloud Outage, 21 February, 2018

On 21 February 2018 at 8:35 am (AEDT), ConnectWise Cloud API experienced an outage. As a result of this outage, our partners experienced 23 hours..

December 3, 2017 by Paul MacNeill
CRN Fast50 2017 Announced - Congratulations Wise-Sync Partners

CRN has released their ninth edition of Fast50, revealing the top 50 fastest-growing IT solution providers in the Australian IT Industry. We just..

October 20, 2017 by Paul MacNeill
Wise-Pay Best Practices on Batch Payments & Release Webinar 20 Oct..

In the webinar, Master Ninja Paul and Bec unveiled some of the enhancements in the upcoming Wise-Sync and Wise-Pay release plus shared some of..

October 13, 2017 by Paul MacNeill
Wise-Pay "Best Practices" Webinar - Notifications 13 Oct 2017 - Recap

In the webinar, Master Ninja Paul shared the best practices for configuring and managing your Wise-Pay Notifications.

June 16, 2017 by Paul MacNeill
Securing Your ConnectWise Servers

Over the last two days, we have had a number of support tickets submitted which only effected accounts with low SSL score (..

June 15, 2017 by Wise-Sync Ninjas
Congrats to our Partners who made it to the 2017 MSPmentor 501 Global..

MSPmentor has just released 501 ranking of the world's top managed services providers. The 501 ranking features IT services firms of all sizes and..